Privacy policy
Last updated: August 15, 2025
This Privacy Policy describes how Aroosa Fashion (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aroosafashion.com.pk (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other details regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from vendors and service providers who collect information on our behalf, such as:
- Companies who support our Site and Services (e.g., hosting providers, analytics providers).
- Payment processors, who collect payment information to process your payments and fulfill your orders.
- Marketing and advertising partners who help us promote our products and services.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties.
How We Use Your Personal Information
- Providing Products and Services – To process orders, fulfill purchases, manage your account, arrange for shipping, and provide customer support.
- Marketing and Advertising – To send you promotions, newsletters, and offers, and to show you relevant advertising.
- Security and Fraud Prevention – To detect and prevent fraudulent, illegal, or malicious activities.
- Communication – To respond to your questions, feedback, or support requests.
Cookies
Like many websites, we use Cookies to improve our Site and Services, remember your preferences, and analyze site performance. You can adjust your browser settings to reject Cookies, but this may affect the functionality of our Site.
How We Disclose Personal Information
We may share your personal information in the following cases:
- With service providers who perform services on our behalf (e.g., hosting, payment processing, delivery services).
- With marketing partners to advertise and promote our products.
- When you give us consent to share your information.
- In connection with legal obligations, disputes, or business transactions such as mergers or sales.
User-Generated Content
If you post reviews or other content publicly on our Site, it will be visible to others, and we cannot control how others use it.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security of those sites, and you should review their privacy policies before using them.
Children’s Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.
Security and Retention of Your Information
We use reasonable measures to protect your information, but no system is 100% secure. We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights to access, update, delete, or restrict the processing of your personal information. To exercise these rights, contact us at the email below.
Contact
If you have any questions about this Privacy Policy or our practices, you can contact us at:
Aroosa Fashion
Email: arooosafashion@gmail.com
Website: www.aroosafashion.com.pk